В 2018 году я купил “слимку”. При создании аккаунта было предложено выбрать регион. Я живу в Киргизии, которой в списке стран не было, по этому я выбрал Россию. При регистрации проблем не было. Создал аккаунт, привязал карту местного банка (VISA), покупал игры в PlayStation Store, играл. Все ок.
Но неожиданно, через 3 года, при покупке очередной игры появляется ошибка ws-43709-3: Данные зарегистрированной кредитной или дебетовой карты не действительны.
Ну ладно, бывает. Решил написать в техподдержку, надеясь на решение проблемы. Получаю ответ: “В ответ на Ваше обращение сообщаем, что для оплаты покупок в PlayStation Store, валюта Вашей карты должна быть та же, что указана в PlayStation Store. К сожалению, в Киргизии сервис PlayStation Network официально не представлен. Технически, Вы можете использовать учётную запись любой европейской страны, но для оплаты покупок Вам понадобятся карты пополнения бумажника PSN в соответствующей валюте, поскольку корректная работа банковских карт не гарантируется.”
Выходит странная ситуация. Три года я покупаю игры без каких-либо проблем, но вдруг что-то случается и больше нельзя. Т.е. я несу свои деньги Sony, а Sony не хочет их брать. Странно. Ответ на вопрос “а как я тогда все это время делал покупки, если у меня регион страны регистрации и банка не совпадают, и вообще какая разница если оплата все равно в рублях проходит через VISA (международная блин платежная система)” техподдержка Sony игнорирует.
Дальше были такие себе рекомендации от ТП – удалите карту и попробуйте привязать её снова; покупайте карты пополнения PlayStation Network; заведите виртуальную карту оплаты.
Решил воспользоваться последним советом. Оказалось, что в Киргизии есть официальное представительство “Ю Money” (вроде как бывшие Яндекс Деньги). Пришел к ним в офис, активировал виртуальную карту. С виртуальной картой проблема не решилась.
Далее выясняется, что для проведения оплаты в PlayStation Store необходимо использовать физические банковские карты.
Ладно. Ок. Хорошо. Терпение давно кончилось, но сливаться уже слишком поздно. В приложении Ю Money есть возможность заказать физическую карту.
Не самая очевидная политика Sony, при которой они сами вставляют себе палки в колеса и затрудняют процесс получения прибыли.
Ну и в целом, любые региональные ограничения это бред собачий.
Do you see a WS-43709-3 error code on your PS4 or PS5?
The Playstation Network is an online service made for Playstation consoles. It offers digital copies of games and PS Plus. Playstation Plus is a paid subscription service on the Playstation that gives you access to exclusive titles every month, discounts and online gaming capabilities.
Unfortunately, this service doesn’t work all the time and could experience downtimes, which could get in the way of your gaming.
The WS-43709-3 error code is a common issue on the PS4 and PS5, which occurs when your credit card is expired, or you’ve used an invalid payment option.
However, other technical issues should also be considered, like problems with your software or offline servers.
To help you out, we’ve decided to make a guide for fixing the WS-43709-3 error code on the PS4 or PS5.
Check PSN Servers.
Sony’s developers may be conducting system maintenance on its servers, or it may have encountered technical issues, causing the error code on your console. To confirm this, you can visit the dedicated page on Playstation’s website to check the status of the servers.
If the PSN’s servers are currently unavailable, the only option you have is to wait for their team to address the problem.
On the other hand, you can proceed to the rest of the solutions below if there are no reported outages on PSN’s end.
One of the main reasons for the WS-43709-3 error code on the PS4 or PS5 is expired credit cards. If you’ve been using your credit card for a while, make sure it is still active and has not expired.
The WS-43709-3 error code may have occurred when your console tried to renew your subscription with PS Plus, or you’re trying to purchase a new game.
If your card is expired, get in touch with your bank and ask for a new one. Register your new card afterwards and check if the WS-43709-3 error code would still occur.
Delete Your Payment Method and Register Again.
Another thing that you can try is deleting your current credit card from your account’s payment method and add it back afterwards. This way, your data would refresh, and you can ensure that every detail is correct.
Here’s how you can remove your payment method:
- First, access a computer and launch any browser.
- After that, go to Playstation Store and log in to your PSN Account.
Once done, add another payment method and ensure that all the details are correct. Go back to your console afterwards and check if the WS-43709-3 error would still occur.
If you have multiple credit cards, you can register a different card on your PSN account and see if it would work. Your bank could be experiencing technical difficulties at the moment, causing the WS-43709-3 error code.
On the other hand, try waiting for 12 to 24 hours before making another purchase if you don’t have other credit cards. You can also contact your bank to see if their services are currently unavailable.
Restore Your Licenses.
There could be a problem with the licenses of the games you’ve purchased, which causes the WS-43709-3 error code. Usually, this happens when you switch from an old Playstation to a new one.
- On your console, go to the Settings and open Account Management.
- Next, go back to the previous page and click on Restore Licenses.
- Finally, select Restore.
After restoring your licenses, go back to PSN or PS Plus and check if the problem is solved.
Check and Reset Your Internet.
A slow or unstable network could also trigger the WS-43709-3 error code on the PS4 or PS5. Since PSN and PS Plus are online services, a stable internet connection is required to use PSN’s features without issues.
To check the status of your network, run a speed test on any of your devices using Fast.com to measure your network’s upload and download bandwidth.
If the result shows that your connection is slow, reboot your router to re-establish the link between your modem and your ISP’s servers.
Once done, go back to your Playstation and check if the error code would still occur. Contact your ISP if you continue to experience network-related problems and ask them to address the issue.
Update Your PS4 or PS5.
Sony releases timely updates on its console to ensure that everything is in order. If you see a WS-43709-3 error code on your PS4 or PS5, try updating its system version to fix any bugs or glitches that may have occurred.
- First, open the Settings of your PS4.
- After that, access the System Software Update tab.
- On your PS5, go to Settings and click on the Systems tab.
- Finally, click on Update System Software and select Update Using Internet.
Go back to PS Plus or PSN afterwards and check if the WS-43709-3 error code would still occur on your PS4 or PS5.
Reset Your PS4 or PS5.
If none of the solutions above worked out for you, we recommend resetting your PS4 or PS5 back to factory defaults. This way, you can ensure that everything is configured correctly on your device.
- On your device, navigate to the Settings using your controller.
- After that, go to the Initialization tab.
If you are using a Playstation 5, check out the steps below to reset your device:
- First, ensure that your device is turned off completely.
- After that, press and hold the Power button until you hear a second beep to boot your PS5 into Safe Mode.
- Connect your controller using the power cable afterwards and press the PS button.
- Finally, click on Reset PS5 and wait for the process to complete.
Once done, restart your console normally and observe if the WS-43709-3 error code would still occur on your PS4 or PS5.
Report the Problem to PSN.
At this point, we suggest that you leave the matter to the professionals. Your PSN account may have an issue that needs attention on their end, or your console has a much serious problem.
Go to Playstation’s support page and contact their customer service team to report the issue with your Playstation Network account. Provide the details of your account and the model of your console to make it easier for PSN to assess the situation.
This wraps up our guide for fixing the WS-43709-3 error code on PS4 or PS5. If you have questions or other concerns, please let us know in the comment section, and we’ll be glad to help you out.
This is yet another unexpected PS4 Error WS-43709-3 that may appear when attempting to connect to the PlayStation server. The Playstation Network is an online service designed specifically for Playstation consoles. It provides digital game copies as well as PS Plus. Playstation Plus is a monthly subscription service that grants you access to exclusive titles, discounts, and online gaming features. Below we have mention the steps to resolve PS4 Error WS-43709-3.
- On your console, go to Settings and open Account Management.
- Select Restore.
If you have multiple credit cards, you can try registering a new one on your PSN account to see if it works. The WS-43709-3 error code could be caused by your bank’s current technical difficulties. If you don’t have any other credit cards, try waiting 12 to 24 hours before making another purchase. You should also check with your bank to see if their services are currently unavailable.
- First, get on a computer and launch any web browser.
- Go to the Playstation Store and sign in to your PSN account.
- Please remove your current payment method and update your browser.
A slow or unstable network could also cause the PS4 or PS5 to display the WS-43709-3 error code. Because PSN and PS Plus are online services, a stable internet connection is required to fully utilise PSN’s features. If the results show that your connection is slow, restart your router to reconnect your modem to your ISP’s servers.
- First, open the Settings of your PS4.
- After that, go to the System Software Update tab.
- On your PS5, go to Settings and click on the Systems tab.
- Click Update System Software and select Update via Internet.
About PS4
Sony Computer Entertainment’s PlayStation 4 (PS4) is a home video game console. It was announced in February 2013 as the successor to the PlayStation 3 and was released on November 15, 2013, in North America, November 29, 2013, in Europe, South America, and Australia, and on February 22, 2014, in Japan. It is an eighth-generation console that competes with Microsoft’s Xbox series X/One and Nintendo’s Wii U and Switch.
The PlayStation 4 was met with critical acclaim, with critics praising Sony for recognising its customers’ needs, embracing independent game development, and not imposing the restrictive digital rights management schemes first announced by Microsoft for the Xbox One. Critics and third-party studios, before its launch, also praised the capabilities of the PlayStation 4 in comparison to its competitors; developers described the performance difference between the console and Xbox One as “significant” and “obvious”.
Increased demand also assisted Sony in topping global console sales. By October 2019, the PlayStation 4 had surpassed the PlayStation 2 as the best-selling home game console of all time. Sony unveiled the PlayStation 4 Slim, a smaller version of the console, and the PlayStation 4 Pro, a high-end version with an upgraded GPU and a higher CPU clock rate to support enhanced performance and 4K resolution in supported games, on September 7, 2016.
Final Words
So, here we conclude our article on methods to Fix Error WS-43709-3 in PS4. The Playstation 4 was released in 2014, and it has since become one of Sony’s best-selling consoles. Just missing out on the nostalgic PS2 console. The PS4 became the ideal console to purchase due to its fantastic library of exclusives such as God of War 2018 and Spider-Man PS4.
I hope you understand this article, How To Fix PS4 Error WS-43709-3.
James Hogan is a senior staff writer at Bollyinside, where he has been covering various topics, including laptops, gaming gear, keyboards, storage, and more. During that period, they evaluated hundreds of laptops and thousands of accessories and built a collection of entirely too many mechanical keyboards for their own use.